Allstate was great. They were fast and kept me informed along the way. I really appreciate the courtesy inspection they offer and the many payment options they have to choose from. Steven, the coordinator was an All Star! He really wowed me with his customer service, sincerity and hospitality!!
Read MoreThe Team @ Allstate Transmission in DeSoto, just to name 2 Special People, Desiree and Bill have stolen my Respect. I am an older woman and it's so easy for me to lose my patience with people 😂. However; I would like to commend these 2 individuals for the manner in which they treated me during the most difficult time of my life. I Pray that every Customer will be as satisfied as I have been. Please keep up the Good Work and just know that You have A Friend for Life. With Respect, A Happy Satisfied Little Old Lady..Ms. Thomas
Read MoreExceptionally friendly staff greeted me when I arrived. Even though they were clearly very busy my car was done in a few hours. It was a great experience and I will definitely be taking my car back for furniture service and repairs!
Read MoreI am so pleased and highly satisfied with the service & repair work at Allstate Transmissions & Auto Repair. I needed a new starter for my Acura and I thought the bill will be astronomically high. It was not. All the employees were so friendly, pleasant and professional. The mechanics & employees know the customers by name and I can tell they genuinely care about the customers. I highly recommend them and I will definitely be using them for all my car needs. Desiree, the secretary was very pleasant and easygoing. Keyshawn called to make sure my car was running well and if I was happy with the service. To all the staff & mechanics, keep up the great, great work! You all are wonderful!!!
Read MoreGreat courtesy, over whelming performance. Recommendation is an absolute. Does great work- Appreciate the exceptional customer service.
Read MoreGreat! Awesome, Honest and really saved me a lot of money! Thank you!!
Read MoreMr. Bobby Campbell communicated with me so well and did an excellent job with my car.
Read MoreExcellent experience at Allstate Transmissions. Bobby was the point of contact- he was very informative, communicated with the insurance company and they had the car ready (complete transmission rebuild) in MUCH less time than I was expecting. Highly recommend!
Read MoreI bought a car through a car auction, and it was only after i had paid for it that i got to drive it to see the acceleration of the vehicle. it was obvious that some work needed to be done on it, so I took it to a dealership as well as a garage that a friend of mine referred to me. Both of those locations told me of the same two issues: oxygen sensor and catalytic converter. Both places quoted me exorbitant amounts that i would not be able to pay for on just one pay check. I would need to be able to have an agreement where i could spread out the cost over two or three months since i only get paid once a month. That's how i first found Allstate Transmissions because on their website it was advertised that they did financing for repairs. So I called and Bobby was the first person that I spoke to. I told him what the other garages were saying and what they quoted me on price. He said that what they were charging was easily $500-600 too much and that he told me what else could be done with the same amount of money the other places were quoting me on. He paid for my car to be towed to Allstate so long as i did the repairs there and reconfirmed that he would work with me about spreading the cost over two paychecks as opposed to one. What really caught me off guard was Bobby called me after looking at the car and saying that the catalytic converter wasn't the problem at all but rather a computer issue which cost significantly less than replacing the catalytic converter. So with the saved money from the correct diagnosis of the car, I was able to replace a few other things on the vehicle. And just as Bobby had said before, i ended up paying $500-$600 less than what the other places quoted me on. Living in McKinney, I went to Desoto to pick up the car this morning, and drove back to my house without any of the issues that plagued me before seeing Bobby and going to Allstate Transmissions. It was well worth my time and money to go, and I know who I will be seeing for my repairs as well as who I will suggest people see even though I live an hour away. Lastly, I just wanted to say thank you Bobby. Your help and treatment of me was first class.
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